Shipping Policy

We at Machate Raho, understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with one of the most reputed courier partners, Pickrr to seamlessly deliver your products in the best possible duration.

A) How does the delivery process work?

At Machate Raho, we only accept prepaid orders. The COD option is not available.

Once you place an order on our website, our team begins processing your order almost instantly.

Next, your ordered product is passed through a quality check before passing it over to the courier partner.

Your item is packed securely and handed over to our trusted delivery partner.

Accordingly, your item is shipped to your location. In case your address falls in a location that is not served by our delivery partners, our team will contact you and find an alternative solution to make your order reach you.

B) What is the estimated delivery duration?

We religiously strive to ship the products within 5 to 10 working days. In a few cases there might be some delays due to dependencies at different levels.

Furthermore, we diligently ship orders throughout the week including weekends and public holidays. 

C) How can I track my order?

Once your order is shipped, you will receive an email from our team with the tracking ID of the respective courier partner. You can simply click TRACK ORDER and enter your tracking ID to check where your order has arrived or how long it will take to get delivered.

D) In which locations do you ship your products?

 We ship throughout India so you can receive your order in any corner of the country within the confines of your home.

E) Are there any shipping charges?

We charge a nominal shipping fee according to product weight and dimension on  all orders across India which will be added at the payment page before completing the purchase.

F) How are orders packaged?

We go the extra mile to ensure that you receive your order in the best condition. Each item is wrapped in sturdy packaging so that it stays free from any physical damage.

P.S: During festivals, adverse weather conditions, natural calamities or political crisis, curfews, your shipment may get further delayed due to dependency on courier companies. We assure you that we will try our best to have the product delivered to you within 90 days and we truly appreciate your patience.